Privacy Policy

Introduction

At Timecraft Atelier, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (Name, email address, phone number)
  • Watch-related information for service requests
  • Payment information for transactions
  • Communication preferences

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process your transactions
  • Send you technical notices and support messages
  • Communicate with you about products, services, and events
  • Improve our website and services

GDPR Compliance

As a Swiss-based company serving European clients, we comply with the General Data Protection Regulation (GDPR). This means:

  • You have the right to access your personal data
  • You can request correction of inaccurate data
  • You may request deletion of your data
  • You can object to processing of your data
  • You have the right to data portability

Cookie Policy

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Understand how you use our website
  • Improve our services
  • Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: Bahnhofstrasse 17, 8001 Zurich, Switzerland

Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.

Last revised: May 2025